Returns & Exchanges

At Carpe, we want you to feel confident in your skin, which is why we offer a 60-day sweat-free guarantee on all our products. If you are not completely satisfied with your results, we make the return or exchange process simple and hassle-free.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to start the process.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging or a sturdy box to ensure they arrive safely back to us.

• 3.
  Print & Attach Label

  Download and print your prepaid shipping label from the portal and affix it to the outside of your package.

• 4.
  Drop Off & Refund

  Drop your package at the nearest carrier location; once received, we will process your refund or exchange within 5-7 business days.